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The Booking can be cancelled by either the Artist or the Customer.
1 Cancellation by Artist:
In the event the Artist cancels the Booking, a) the entire Fee will be refunded to You by Company within 7 days From ?. [7 days from the date of the approval from the Company's confirmation of the booking be cancelled.]
2 Cancellation by Customer:
2.1 You are allowed to cancel your Booking for any reason whatsoever.
2.2 For the purpose of cancellation you will be required to send an email to email@example.com along with your Booking reference number, Event Date, Artist Name and Total amount paid.
2.3 The Company shall acknowledge the request through its automatic email response system.
2.4 For the purpose of cancellation you will be charged a penalty and refunded the remaining Fees as per the schedule below:
i) In the event the Booking is cancelled by You 45 days or longer before the event, 90% of the Fee will be refunded.
ii) In the event the Booking is cancelled by You between 21 and 44 days before the event, only 50% of the Fee will be refunded.c) In the event the Booking is cancelled by You within 20 days of the event, you are entitled to no refund.
3 Company shall notify you through an e-mail of the total amount refundable to You, the mode of payment and the likely date by which You can expect the refund.
4 All cancellations will be processed manually, and not via PayUBiz or any payment gateway. Additionally, all refunds will be sent to You vide a cheque at the address as provided in your government authorized identity card as submitted at the time of verification in Clause 2.4 above.